Terms and Cancellation Policy

PAYMENT SCHEDULE for your Ride Strong Bike Tour Trip
Regular Trips.
At time of reservation a $700 deposit
The balance is due 90 days prior to trip departure

TdF/Giro/Pro-Race Tours
Please see your specific trip terms for the deposit required. It could vary depending upon hotel cancellation policies.
The balance is due 90 days prior to trip departure

Private/Custom Trips
Please see your itinerary for payment terms and cancellation schedule.

All payments may be made by check or major credit card.

After receiving your deposit and registration you will be emailed a confirmation of your registration. We will also send to you a Participant Profile, Release of Liability, packing information, travel planner and other details you may need for your trip. The Participant Profile and Release of Liability will need to be completed and returned to us 60 days before the trip. Rendezvous information and final hotel contacts will be emailed to your about 3 weeks before departure.

CANCELLATIONS
We hope you can ride with us but if you must cancel your cycling vacation for any reason (even medical emergencies) your cancellation fee will be based on the cancellation schedule below.

Regular Departures

91+ days prior $200.00
61 – 90 days 25% of tour price
60- 31 days 50% of tour price
30-0 days 100% of tour price

TdF/Giro/Race Trips
Please see your specific trip cancellation schedule on the tour specific website.  Due to the up front commitments we must make in connection with these special trips, our cancellation schedule is different than our regular departures.

If we must cancel
Ride Strong Bike Tours reserves the right to cancel your tour for any reason. On the occasion that we cancel your tour, we will refund to you all payments received to date. Such refund will be Ride Strong Bike Tours’ entire liability to you with respect to a cancelled trip. We will not be responsible for any costs or expenses you incurred in relation to the tour including airline tickets, hotels, visa fees or other related expenses associated with the tour. Our tour prices are based upon a minimum participation level. If our minimum enrollment is not met we are under no obligation to run the tour. We will inform you at least 45 days prior to the original departure date if your trip is being cancelled.

TRIP INSURANCE
We highly recommend obtaining trip insurance to protect you should a covered medical reason or other covered emergency require you to cancel your trip. There are comprehensive plans that also include trip interruption, baggage loss and medical coverage during the trip. A great website for comparing travel insurance packages of the major carriers is www.insuremytrip.com. Please note, most companies require you purchase travel insurance within two weeks of your initial deposit in order to waive any pre-existing conditions.

COST INCREASES
Tour costs are subject to increase even after you’ve signed up for a trip. We publish prices sometimes a year in advance of departure. Between that time and the time of the trip’s departure, we are occasionally faced with significant cost increases that we cannot absorb (i.e. international currency fluctuations or significant increases in the cost of services). In the unlikely event that we have to increase the price of your trip, we’ll notify you at least 60 days before departure.

RESPONSIBILITY OF TRIP PARTICIPANTS
Trip participants have certain responsibilities to Ride Strong Bike Tours and the other trip participants. Trip participants are responsible for understanding the trip itinerary and selecting a trip in consultation with Ride Strong that is appropriate for their abilities and to their interests. Each trip participant is required to sign and return a Release of Liability at least 60 days before trip departure. Travelers who have not returned a signed Release of Liability and Traveler Profile 30 days prior to the trip departure date will not be allowed to join the trip. Any funds paid to that date will be subject to the cancellation policy above. At the trip leader’s discretion, a participant may be asked to leave the trip if the leader feels that the person’s further participation may be detrimental to the individual or other trip participants.

Ride Strong Bike Tours reserves the right to make route, hotel, itinerary and trip modifications as necessary or desirable to improve the trip quality and/or to accommodate the comfort or safety of guests.  We will notify you of any material modifications at our earliest possible convenience.